Our Services

Serving your IT systems
and much more

 

XBLINE provides maintenance for your IT systems & supports you with your IT projects.

For over 10 years, thanks to our quality of service and partnerships with reputable brands, we have met all your IT needs. We are proud to take on the challenge of quickly providing you with a solution tailored to your projects and budget.

IT Hardware and Software

Managed IT Services and
Maintenance

Cybersecurity
Internet

Professional
Messaging

IT
Network

Outsourced
CIO Audit
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Supply of IT hardware and
software

Do you need to renew your IT equipment or supplement your IT assets?
We offer the purchase of reliable and high-performance IT equipment:

    • desktop and laptop computers, tablets…
    • office automation: local and network printing solutions (Laser, Inkjet, or multifunction printers), scanners…
    • network equipment: servers, routers, UPS, WIFI access points…
    • software: office suites (Microsoft Office 365…), cloud solutions
    • deployment of secure internet access (firewall, antivirus solutions like Trend Micro, Kaspersky, Eset…)
    • backup solutions….

You can equip any standard user workstation for office automation or CAD & DTP workstations. With leading brands in the sector: HP, Dell, Apple, Fujitsu, Lenovo…
But more than just a supplier of IT equipment, we guarantee tailored support:

    • audit and consulting
    • installation of various equipment
    • configuration of computers, peripherals…
    • Maintenance and ongoing support

Our strengths: our responsiveness and high level of expertise, adaptable to any company.

Managed IT Services and Maintenance for your IT Infrastructure

Do you dread malfunctions that slow down or halt your activity? Breathe easy! XBLINE acts as your company’s CIO. With managed IT services and maintenance solutions aligned with your needs and budget.

You thus benefit from the expertise of a single point of contact who manages all your service providers. Our company coordinates all maintenance interventions for your information system. In this regard, your XBLINE partner is notably responsible for developing a monitoring log for your IT infrastructure.

Furthermore, XBLINE ensures efficient and responsive resolution of all IT problems. We have developed several strategies to anticipate and resolve your issues as quickly as possible. These actions help you achieve maintenance cost savings and best sustain your investments.

1. Equipped with monitoring, the XBLINE team supervises the major equipment of your IS 24/7, 365 days a year. It detects security problems and potential malfunctions upstream.

2. Permanently reachable via our hotline, you benefit from rapid handling of your incidents. This begins remotely, via phone support, email, or through our intervention tickets.

3. Intervention then takes place according to the deadlines defined in the subscribed contract, within 4 to 24 business hours depending on the type of incident.

Our strengths:
✔ Our responsiveness thanks to our proximity (in the Rhône-Alpes region), our monitoring & remote maintenance tools.
✔ Our expertise.
✔ Our sense of service (loan of equipment in case of breakdown).
✔ Our specific support for business software publishers, ERP, and others in the installation of their software.

Security Solution for Your IT System

Avoiding any security problems related to cyberattacks or internal errors is essential. This approach saves you from IT equipment downtime, as well as the theft of confidential data. It also allows you to comply with GDPR.

It is therefore about protecting workstations, securing and protecting your data and that of your clients from any hacking risk. XBLINE is responsible for implementing your security policy. We thus guarantee optimal daily protection of your internet access and your company network.

Our solutions for protecting your networks and IT infrastructure:

• Firewall installation: a firewall remotely controlled and updated by our experts to ensure no unauthorized access or hacking of your applications, websites, and data sharing software. Also configured for user traceability management.

• Antispam implementation: an essential tool to protect your employees’ mailboxes from cyberattacks. Key benefits: analysis of attachments and internet links copied in emails, detection of email address spoofing, automatic email sorting to optimize productivity.

• Antivirus integration: a permanent protection solution for your IT networks with supervision and instant removal in case of security breaches.

As well as complementary services: security audit of your infrastructure, post-incident investigation with report and formulation of security measures & outsourced backup service.

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Secure Professional Messaging Solution

 

Does email communication play a major role in your business? XBLINE is responsible for installing, configuring, and securing the most reliable professional email system.

This service offers all the features of a corporate messaging system:

• use of your company’s domain name as a professional address.
• management of your email sending and receiving.
• management and sharing of your contacts, calendars, collaborative files.
• anti-virus and anti-spam protection for your emails.
• synchronization and access even when on the go.
• backup of your emails.

As usual, XBLINE provides you with a turnkey professional messaging solution. Indeed, our team proceeds with:

✔ complete installation of your messaging system locally or on the Cloud (OVH solution –
Microsoft Office 365)
✔ management of your domain names
✔ & management of your security with an anti-spam, anti-ransomware solution.

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Network Infrastructure Installation

Is your company growing? Do you need expertise to set up a network or make it more reliable in the face of traffic overloads? Digital transition creates new challenges that companies must face: proliferation of connected tools (computers, tablets, phones, printers, scanners…), multiplication of internet connections, increased information sharing… Networks can quickly become saturated.

They then lose performance and become more vulnerable. XBLINE offers various options to meet your needs for IT infrastructure development and optimization:

• Deployment of client-server architecture.
• Installation of on-premise or Cloud messaging servers.
• Interconnection of sites via VPN tunnel.
• Voice and Data mutualization on the same network.
• Installation of equipment managing secure access for mobile employees.
• Deployment of WIFI solutions with captive portal.
• Deployment of local and Cloud backup solutions.
• Installation of network switches.
• Implementation of routers and UPS.

Anything is possible, provided your project is well-defined. XBLINE experts are here to advise you and implement the appropriate equipment.

Audit and CIO Services

Is your company evolving? What if you called upon an outsourced CIO? You could then delegate your IT management to IT experts.

With this option, you control costs while recruiting specialists in information system development and security.

With an external Chief Information Officer, you benefit from: • true IT expertise at the forefront of the latest innovations to guarantee the performance of your systems;

• mastery of the challenges in numerous sectors of activity ;
• expertise developed within various companies: VSEs, SMEs, ETIs, or Key Accounts. For optimal support, your XBLINE IT expert conducts an audit of your IT infrastructure. Based on this assessment, they propose the implementation of collaborative work
solutions, advise you on your major technological transitions. Compliance of your equipment and procedures, management of your service providers, control of your IT budget…

Our strengths:
✔ a dedicated hotline
✔ broad availability-hours
✔ our responsiveness
✔ our operational flexibility to adapt to your needs and budget.